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Online shopping problems for auto parts
Published time:
2025-07-01
Issue 1: Many Counterfeit Auto Parts Sold Online
“Look, both of these oil bottles have labels that say 'Genuine,' but real oil will have the words 'Genuine' disappear when a drop of water is placed on them. After drying, the words reappear. Many counterfeit oils don't have this characteristic.” Many people have bought counterfeit oil. Since the quality of the oil directly affects the life of the engine, Mr. Lin didn't dare to take any chances and chose to use products from a car detailing shop instead of cheaper online oil.
Issue 2: Parts Often Don't Meet Specifications
Another major problem with online auto parts is that many don't meet specifications. Because auto parts come in many specifications, ordinary consumers don't understand which specifications are suitable for their car models. They often rely on the e-commerce platform's guidance when purchasing. After receiving the goods, they take them to a physical store for repair and maintenance, only to be repeatedly told that the parts don't meet specifications.
Among online auto parts that often don't meet specifications, auto parts are the most common. The problem stems from the specialized nature of auto parts. According to physical stores, problems with incorrect specifications have occurred with wipers, headlights, oil filters, tires, and even interior trim and seat covers. Many car owners don't realize the specifications are wrong when they first receive the goods, making it difficult and troublesome to request a return later.
Notes
Don't blindly trust physical stores
For many auto repair shops, if a car owner brings their own parts for repair and maintenance, there's not much profit in just charging labor fees. Therefore, the judgment of auto repair shops on the authenticity or specifications of parts brought by car owners may not be entirely reliable.
For parts that are difficult to DIY and durable, it's recommended to choose a physical store
For a certain period, the most commonly purchased auto supplies online have been seat covers, seat cushions, car emblems, car air fresheners, and interior deodorizers. If car owners want to purchase more specialized auto parts online, they should be more cautious.
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Online shopping problems for auto parts
2025-07-01
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